Home Contact Us Consultancy/Workshops 6 Steps Guide Training Customer Feedback Systems Example Useful Links

6 Steps to improving your business using BUSINESS MANAGEMENT SYSTEMS

Glossary of terms

Steps 1 & 2: What do you do, and how? (System Map)

a. Identify the processes needed for your management system throughout company.

What do you do in your business? What are the key activities, that if you get them wrong, will impact on your effectiveness?

1. LIST YOUR KEY PROCESSES


b. Determine the sequence & interaction of your processes.

How do these key processes interact with each other? Which other processes do they support?

2. THEN PRODUCE YOUR level 1 'SYSTEM MAP'.


[large green arrow pointing from left to right]

Outcome of steps 1 & 2: System Map

[Diagram depicting various forms of management within an organisation]

 

6 Steps to improving your business using BUSINESS MANAGEMENT SYSTEMS

Glossary of terms