System map diagram

Process map diagram

A sample audit form

 

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GLOSSARY / ACRONYMS

8D
Eight Discipline (Problem Solving Tool)
AIAG
Automotive Industry Action Group
APQP
Advanced Product Quality Planning
BOM
Bill of Material
C & E
Cause & Effect (Diagram)
CAR
Corrective Action Report
CI
Continuous Improvement
COSHH
Control Of Substances Hazardous to Health
Control Plan
Documented description of the systems and processes required for controlling product.
Cpk
Capability Index
CSR
Customer Specific Requirements
DFA
Design For Assembly
DFM
Design For Manufacture
DFMEA
Design Failure Mode & Effects Analysis
DOE
Design of Experiments
DSA
Delivery Schedule Adherence
ECN
Engineering Change Notice
Environmental aspects
Activities, products & services that can interact with environment.
Environmental impacts
Change to the environment with a Significant Environmental Impact
FMEA
Failure Modes & Effect Analysis
GRN
Goods Received Note
IAOB
International Automotive Oversight Bureau
IATF
International Automotive Task Force
ISO
International Standards Organization
KPI
Key Performance Indicator
LCL
Lower Control Line
LSL
Lower Specification Limit
Mean
The calculated average
Median
The middle value, when the data is arranged in order of magnitude
Mode
The value which occurs most often
MSA
Measurement system Analysis
Nonconformity
Non-fulfilment of a requirement. This might trigger a 'CAR' or '8D'.
NPI
New Product Introduction
OEE
Overall Equipment Effectiveness
PDCA
Plan Do Check Act
PFMEA
Process Failure Modes & Effect Analysis
PPAP
Production Part Approval Process
PPM
Parts Per Million
PSW
Part Submission Warrant (Front Sheet for Part Approval Pack)
QOS
Quality Operating System (Continuous Improvement Tool)
RFE
Request for enquiry / estimate
R @ R
Run at Rate
R & R
Repeatability and Reproducibility
RPN
Risk Priority Number
SC
Special characteristic
Six Sigma
Special Processes
Where the results of processes cannot be fully verified by subsequent inspection and testing of the product
SPC
Statistical Process Control
SQA
Supplier Quality Assurance
STA
Supplier Technical Assistance
SYS
Systems Yield Success
TGW
Things Gone Wrong
UCL
Upper Control Line
USL
Upper Specification Limit